No way to run a business

I stopped in at Office Depot today to buy some tape. I went to the aisle labeled Staplers/Tape, but they didn’t have tape. Staplers galore, but no tape. So I asked a clerk for help, and he pointed me to literally the opposite corner of the store.

I pointed out to the clerk that the Staplers/Tape sign seemed to be in error. He told me (paraphrasing): “Sorry about that. We got that sign from Corporate and they haven’t told us to take it down yet.”

If local stores don’t have the authority to correct obvious errors that confuse customers, Office Depot is doing something very wrong.

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